Scammed by Qmee is there anything I can do ?

I requested an Amazon gift card and it been over 1 week now and the link they sent is still not working. I contacted them via Twitter and they responded to me saying they are aware and they will contact me once it is fixed, I refuse to believe that it would take over 1 week to fix their shitty link. They instantly took my money off my account but now I have to chase them, I just want my money refunded to my account so I can cash out on PayPal and be done with them.