Qmee Earnings Disappearing

Ok so I had over $1 in my Qmee balance (shown to be through chrome extension thing) so I went to redeem and when I went to login it said I received an email and had to confirm it was me. So I went to the email from Qmee and clicked something that said "yeah it's me" then I went to login and my balance was $0.00 and I went to history and it says all I've redeeemd was $0.08 even though it should be more. Anyone else experience something similar? What should I do?